Tuesday, April 22, 2014
Argentina Street Markets
I spent the past week in Buenos Aires, Argentina and examined the marketing principles applied by a variety of street vendors. We spent much of the weekend at many artisan markets including La Recoleta, La Boca, and San Telmo. These markets went on and on with hundreds of different vendors. The products varied dramatically with everything from leather purses to steel crafted animals. The majority of the stands that we looked at carried only home made products by the sellers themselves. As I watched hundreds of artists try to make a living by receiving money for their hand crafted passions, I began to wonder what their pricing process was like. How does one calculate a price that a consumer would pay when they believe that their work is priceless? I started to put myself in the mind of one of these artisans, but tried to use my marketing knowledge to create the best results. These street vendors must at some point consider the "Law of Demand". This states that consumers purchase more products at a lower price than at a higher price. They must also take into account their competitors, as I noticed that many of the products appeared similar throughout many different stands. The artists should also consider their internal influences as they have the fixed costs of building rentals and staff, but have many variable costs as well, mainly raw materials. Although the operations are small and may seem simple, the price that the vendor determines could make or break their career. There is also a pricing battle with the consumer that comes into play. One must know when to lower their price to make a sale or when to stay put as to gain the largest profit. When we tried to bargain with one purse salesman, he would barely decrease his price. He ended up going down 10 Argentinian pesos, which was not enough for us to make a purchase. Another tried to stay true to his price, as we attempted to get a 50 peso discount. As we walked away, he conceded and ended up reducing the price and making a sale. This complex method of pricing proves interesting, as I will never know which purse salesman made the better decision and ended up doing better.
Tuesday, April 8, 2014
Party Promotion Positioning
This week, I would like to examine the profession of Club Promotion and specifically what marketing tactics are used in Chile. One party promotion company that I have seen a lot in my short time here is "Saint Jueves". They have elevated to become one of the top party promoters in ViƱa/Valpo and function by throwing one of their trademarked events in a different discoteca each week. Saint Jueves has distinguished themselves with a large online presence and product quality to strategically position themselves in the mind of the consumer. I believe that the type of positioning that they have utilized most is Attribute/Benefit Positioning, which has differentiated the company from competitors. Each week, Saint Jueves, uses social media, and invites over 14,000 people to their event on Facebook. Thus, it is evident, that they have put in much effort into creating a large client base to draw in consumers from. When it comes to the specifics of one of their events, they offer a variety of services, that reveal the benefits to the potential customer. This week, they celebrate their one year anniversary, and do so by providing free drinks, free food, free games, and free entertainment. Each one being an attractive benefit that sets their company apart, as no other club promoter presents such enticing options. They have also worked to create a memorable logo to represent their brand and linger in the mind of the customer. At every party, they offer their iconic "bucket", which carries a huge "Saint Jueves" sticker. This pushes the customer to identify and remember who is throwing the wild carrete that they are attending. Another impressive tactic that I have noticed is the effort they put into making the intercambio feel important. They call us "invitados especiales" and offer us special discounts. This could be because they think we are fun or they know that we are more willing to spend more money on drinks. Either way, many of their marketing tactics in party promotion have positioned themselves as a positive brand in my mind and the minds of many others.
Tuesday, April 1, 2014
The Culture of Fast Food Options
In this week's blogpost, I would like to examine the cultural influences on consumer behavior and how these influences differ in fast food in the United States versus Chile. This past weekend, I ventured to the capital city of Santiago and observed different traits when it came to fast food restaurants. I was walking with my friends down my hotel's street, looking for something to eat, when we noticed practically every restaurant that we walked by had almost the same exact menu. Each served completos, chorillanas, churascos, and a few other Chilean dishes. After we saw four of these identical menus on the same block, I began to wonder how they can each stay in business. It seems like there is not much that sets each one apart. I asked my Chilean mama about this and she explained that for fancy restaurants there is more variety, but for fast food, Chileans typically want to eat something that they are familiar with quickly and continue on with their day. In the United States, fast food has branched off into infinite options. There are fast sandwiches, fast Chinese food, fast mexican food, fast middle eastern food, as well as many other quick alternatives. Restaurants in one region typically try to create a menu that promotes their individualism and sets them apart from the rest of the pack. The Marketing Principles book defines culture as "a society's personality". The United States personality is heavily influenced by immigration and the "melting pot" of the different ethnic groups. The book continues on to explain the theory of acculturation and how immigrants in the United States assimilate into American culture, while still resisting a complete loss of their original culture. This acculturation is evident in how foreign foods have been altered slightly by immigrants to make them more suitable for the American palate. For example, American Chinese food remains different from the food actually served in China. On the other hand, I believe the many immigrants in the U.S. have made Americans more adventurous eaters, as foreign foods have become more popular in recent years. It was interesting to see that in Chile, although there are foreign restaurants, for the most part, Chilean fast food remains relatively Chilean. These different consumer choices can definitely be attributed to the varying cultures of the two countries.
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